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SELECTED CASE STUDIES / CONFIDENTIAL CLIENTS

The evidence.
The perspective.

Real performance, with the context it deserves. Explore anonymised case studies across local services, professional practices and care businesses.

Explore the collection ↓

Client identities withheld. Reporting periods and sources included.

How to assess a report-backed result.Inspect the source: Original, redacted reports. Check the period: Dates & comparisons. Read the limits: Actions are not sales01Inspect the sourceOriginal, redacted reports02Check the periodDates & comparisons03Read the limitsActions are not sales
How to assess a report-backed result.Evidence with context, rather than a promise.

How to read the evidence

A report is a record, not the whole business story.

The original excerpts support the platform figures shown in these case summaries. They are historical observations; the reports do not isolate every influence on performance or establish what another business will achieve.

01

Check the period and comparison

Read the reporting window and comparison basis beside each metric. A large percentage increase can reflect a small starting base. Where a date is unavailable, the limitation should remain explicit.

02

Distinguish the action

A website click, a call action, an answered call and a direction request represent different events. They should not be added together and described as unique customers.

03

Protect identity, preserve evidence

Client names and identifying details are removed from the original screenshots. The visible figures and chart areas are retained; anonymisation does not create proof of sales or revenue.

SEE THE CONNECTION

Read a result with its context

A guide to interpreting the source reports.

  1. 01

    Source

    Inspect the original anonymised report excerpt.

  2. 02

    Period

    Keep the reporting window and comparison intact.

  3. 03

    Definition

    Check exactly what the platform metric counts.

THE CASE STUDY COLLECTION

Evidence you can
look closer at.

Different businesses. Different starting points. Explore the reported results, then open each case for the source, period and context.

Browse by sector
01 / Property managementIDENTITY WITHHELD

A larger audience. More customer action.

Nov 2024–Mar 2025 · vs Nov 2023–Mar 2024

Profile interactions
3,060
+705.3% YoY
Calls from the profile
381
+2,281.2% YoY
Website clicks
2,436
+1,350.0% YoY
Direction requests
243
+24.0% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
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Business context

Property management — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

The report records growth across several types of customer action. The very large call and click percentages reflect a lower comparison base; the absolute counts give those changes scale.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

02 / Legal services · practice AIDENTITY WITHHELD

More visits to the next step.

Nov 2024–Mar 2025 · vs Nov 2023–Mar 2024

Website clicks
320
+332.4% YoY
Calls from the profile
31
+210.0% YoY
Profile interactions
587
+88.7% YoY
Profile viewers
3,559
+139.3% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
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Business context

Legal services — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

Website clicks and calls increased against the matching prior-year period. The monthly charts also fluctuate, so the period-wide increase should not be read as uninterrupted month-on-month growth.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

03 / Home careIDENTITY WITHHELD

Discovery that leads to a conversation.

Nov 2024–Mar 2025 · vs Nov 2023–Mar 2024

Calls from the profile
89
+20.3% YoY
Website clicks
236
+17.4% YoY
Profile interactions
587
+6.9% YoY
Profile viewers
7,422
+48.2% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
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Business context

Home care — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

Discovery grew faster than interactions. Reading both measures together gives a more useful picture than presenting visibility alone as new appointments or care enquiries.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

04 / Auto body repairIDENTITY WITHHELD

Local intent, measured in actions.

May–Sep 2025 · vs May–Sep 2024

Profile interactions
633
+22.7% YoY
Calls from the profile
153
+14.2% YoY
Direction requests
377
+33.2% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
Read the case study

Business context

Auto body repair — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

The five-month report records more calls, interactions and direction requests. A separate Jul–Sep 2025 report records 74 website clicks, up 60.9% against Jul–Sep 2024; that shorter period is not combined with the five-month totals.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

05 / Home servicesIDENTITY WITHHELD

More calls from local discovery.

Oct 2022–Feb 2023 · vs Oct 2021–Feb 2022

Calls from the profile
130
+49.4% YoY
Profile viewers
3,927
+94.6% YoY
Searches showing the profile
524
+34.4% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
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Business context

Home services — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

The call report shows a year-on-year increase. A separate screenshot reports website clicks up 44.9% against Oct 2021–Feb 2022, but its selected current-period control is not visible, so it is not used as a headline metric.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

06 / Plumbing · business AIDENTITY WITHHELD

Call activity, with a clear comparison.

Sep 2021–Jan 2022 · vs Sep 2020–Jan 2021

Calls from the profile
192
+291.8% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
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Business context

Plumbing — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

A later, separate Feb–Jun 2022 report records 181 calls, up 101.1% against Feb–Jun 2021. These are two different reporting windows, not a direct before-and-after comparison.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

07 / Plumbing · business BIDENTITY WITHHELD

A stronger winter reporting window.

Nov 2024–Jan 2025 · vs Nov 2023–Jan 2024

Calls from the profile
70
+66.7% YoY
Website clicks
92
+67.3% YoY
Profile viewers
952
+17.7% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
Read the case study

Business context

Plumbing — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

The longer Nov 2024–Mar 2025 call report records 108 calls, up 9.1% against its own matching prior-year window. The stronger three-month percentage is kept attached to its shorter reporting period.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

08 / Plumbing · business CIDENTITY WITHHELD

Small numbers. A useful distinction.

Nov 2024–Mar 2025 · vs Nov 2023–Mar 2024

Calls from the profile
46
+35.3% YoY
Website clicks
47
+2.2% YoY
Profile interactions
93
+16.2% YoY
Profile viewers
1,210
+6.3% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
Read the case study

Business context

Plumbing — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

Calls rose more quickly than website clicks. The absolute counts remain modest, which matters when interpreting percentage increases and deciding where to investigate next.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

09 / Legal services · practice BIDENTITY WITHHELD

A measured increase in contact activity.

Nov 2024–Mar 2025 · vs Nov 2023–Mar 2024

Calls from the profile
43
+43.3% YoY
Website clicks
66
+17.9% YoY
Profile viewers
2,315
+22.7% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
Read the case study

Business context

Legal services — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

The report shows more call actions and website clicks alongside increased profile visibility. It does not establish signed matters, case value or revenue.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

10 / Heating & coolingIDENTITY WITHHELD

Local actions beyond the search result.

Nov 2024–Feb 2025 · vs Nov 2023–Feb 2024

Profile interactions
282
+36.9% YoY
Direction requests
242
+36.0% YoY
Website clicks
27
+28.6% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
Read the case study

Business context

Heating & cooling — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

The selected four-month report records increases in interactions, directions and clicks. Separate map-ranking images are not presented as a controlled before-and-after result because their query and scan dates are not visible.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

11 / Electrical services · profile AIDENTITY WITHHELD

Calls and clicks in the same frame.

Nov 2024–Feb 2025 · vs Nov 2023–Feb 2024

Calls from the profile
196
+18.1% YoY
Website clicks
328
+17.6% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
Read the case study

Business context

Electrical services — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

The four-month results show growth in both actions. The extended Nov 2024–Mar 2025 report records 217 calls, up 4.8% against its own prior-year window; the time periods are deliberately kept separate.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

12 / Electrical services · profile BIDENTITY WITHHELD

Large percentages need a baseline.

Nov 2024–Mar 2025 · vs Nov 2023–Mar 2024

Calls from the profile
32
+1,500.0% YoY
Website clicks
56
+1,020.0% YoY
Direction requests
186
+186.2% YoY
Profile interactions
274
+280.6% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
Read the case study

Business context

Electrical services — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

The percentage increases are large, while absolute call and click counts remain relatively small. Showing both avoids overstating the business scale of the change. This is a separate profile, not an additional unique-client claim.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

13 / FlooringIDENTITY WITHHELD

A snapshot of local customer intent.

Nov 2024–Mar 2025

Profile interactions
273
Recorded total
Direction requests
182
Recorded total
Website clicks
66
Recorded total
Calls from the profile
25
Recorded total
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
Read the case study

Business context

Flooring — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

The source reports period totals but no prior-year comparison for these actions. They are presented as a performance snapshot, with no growth percentage inferred.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

14 / Tree careIDENTITY WITHHELD

Search visibility in a historical snapshot.

February 2022

US ranking keywords
261
SE Ranking snapshot
Estimated organic traffic
241
Third-party estimate
Estimated traffic cost
$1,030.80
Third-party estimate
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
Read the case study

Business context

Tree care — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

SE Ranking estimates organic visibility and traffic cost; these are not verified website visits, advertising savings or revenue. Separate historic Business Profile reports use different windows and are not merged into a growth claim.

Source & measurement

SE Ranking competitive research, February 2022. Traffic and traffic cost are third-party estimates. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

15 / ChiropracticIDENTITY WITHHELD

A month of call activity, compared fairly.

May 2022 · vs May 2021

Calls from the profile
52
+52.9% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
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Business context

Chiropractic — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

A single-month year-on-year comparison provides a focused view of call activity. It does not establish new patients, attended appointments or clinical outcomes.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

16 / Massage therapyIDENTITY WITHHELD

More people taking the website route.

Feb–Jun 2022 · vs Feb–Jun 2021

Website clicks
1,025
+207.8% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
Read the case study

Business context

Massage therapy — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

The report shows more website clicks across the matching five-month comparison window. Website clicks are a step toward an enquiry; they do not establish completed bookings.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

17 / Legal services · practice CIDENTITY WITHHELD

Call growth across two reporting windows.

Oct 2022–Feb 2023 · vs Oct 2021–Feb 2022

Calls from the profile
89
+64.8% YoY
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
Read the case study

Business context

Legal services — an anonymised local business profile. The question: how does search visibility translate into measurable customer action?

What the report shows

A separate Nov 2022–Feb 2023 report records 78 calls, up 110.8% against Nov 2021–Feb 2022. Overlapping windows are not added together, and the larger percentage is not substituted for the longer period.

Source & measurement

Google Business Profile performance reports. Figures reproduce the platform-reported totals and comparisons for the periods above. Historical reporting; not a statement of current performance.

These source reports document performance, not the delivery scope or attribution of a particular intervention. Calls, clicks, viewers and direction requests are platform metrics, not verified sales, unique leads or completed visits.

18 / PAID MEDIAIDENTITY WITHHELD

Paid media, beyond the impression.

Historical Smart campaign snapshot · dates not supplied

Impressions
449,551
Reported campaign total
Clicks
43,850
Reported campaign total
Calls
141
Reported campaign total
Website conversion actions
21
As configured in the ad account
Original anonymised performance report supporting the figures in this case study
Original report excerpt · identifying context removed
Inspect the full-size evidence ↗
Read the case study

Business context

An anonymised advertising campaign. The question: what did the reported spend produce beyond ad exposure?

What the report shows

The Smart campaign table reports 449,551 impressions, 43,850 clicks, 141 phone calls and ₹28,469.26 in cost. The matching all-time overview rounds impressions to 450K and clicks to 43.9K, and reports 21 website conversion actions. The overview is labelled all time; exact start and end dates are not visible.

Source & measurement

Google Ads campaign table and Smart campaign overview supplied as screenshots. An undated historical snapshot, with no before-and-after or year-on-year growth claim.

A conversion is an account-configured action, not necessarily a qualified enquiry, enrolment or sale. Calls and conversions may overlap and are not added together. Revenue, ROAS and conversion definitions are not established by these screenshots.

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